Terms & Conditions

We’re dedicated to providing top-quality service and respecting your time. Please review our updated policy below:

1. Cancellation Notice

To cancel a booking, please notify us at least 3 hours prior to your scheduled service.

2. How to Cancel

Cancellations can be made through:

3. Refund Guidelines

Full Refund: Cancellations made 3+ hours in advance.
Partial Refund or Credit: For cancellations made 2–3 hours before the service.
No Refund: If canceled less than 2 hours in advance or in the event of a no-show.

4. Exceptions & Emergencies

In case of emergencies, severe weather, or situations beyond our control, we may reschedule or cancel the service and offer a full refund or credit.

5. Need Help?

If you have any questions or need help with cancellations, please don’t hesitate to contact us directly.

This policy helps ensure fairness for both clients and our team. Thank you for your understanding and cooperation!